Complaints

No-one likes to have to complain and we don't like to receive them - however we want to hear if you are not happy with any part of our service and promise to treat it fairly and promptly.

Our club complaints procedure can be found in the club or please contact us using one of the forms below in the first instance.

    Complaint - contact club

    Complaint to Committee

Escalation to Care Inspectorate

If you are still not happy and wish to escalate your complaint to the Care Inspectorate - full details of this process can be found on the Care Commission section of this site or on their website by clicking here www.careinspectorate.com/index.php/complaints